Macpac Replacement Hiking Pole Baskets

If you’re not completely satisfied, you are welcome to exchange your purchase* with the original receipt for a full refund, store credit, or an alternative product, within 60 days. The returned product must be unused, and in the original packaging with all tags still intact. Footwear should be tested indoors and returned in original packaging. Shoe boxes must be free of tape, writing, and stickers; use a postage bag for added protection.

*Excludes next-to-skin swimwear, masks, underwear, food, gas canisters, helmets^[1], goggles^[2], and gift vouchers.

• Due to safety reasons, helmets cannot be accepted for return unless there is a clear manufacturing error or failure.
• Due to hygiene reasons, goggles cannot be accepted for return unless there is a clear manufacturing error or failure.
• Due to hygiene reasons, socks cannot be accepted for return unless there is a clear manufacturing error or failure.

Our returns policy